Maxi Filtration engineer working on site

Proof, not promises

Testimonials & case studies

Sector-specific examples of the air filtration work we do, the results it delivers, and feedback from the teams we work with across the UK.

Est. 2005

Supplying UK filtration

All industries

From healthcare to manufacturing

In-house

DBS-checked engineers

UK-wide

Survey, supply & service

In their words

What customers tell us

Feedback from facilities, estates and maintenance teams across the sectors we serve.

CMS Commercial Maintenance Services UK Ltd logo

Maxi Filtration have been a reliable supplier to our Air Conditioning division at CMS. The team are responsive, easy to deal with and get the right filters to us when we need them, which helps our engineers keep our clients’ sites running. The service has been consistently good, and being local to us in the Northeast is a real bonus.

Tom BelshawManaging Director, CMS Ltd
Fletchers Engineering logo

As an HVAC engineering business, we value professionalism, reliability and attention to detail, and the Maxi Filtration team has demonstrated these qualities throughout our dealings. Communication has been clear, the service has been dependable, and we have felt that our requirements were understood and taken seriously.

Scott PowellTechnical Service Manager, JP Fletcher
NHS logo

We have had excellent service from Maxi Filtration and would recommend them to anyone. Very prompt on dealing with quotes and enquiries.

DeanLincoln County Hospital
Pitkin & Ruddock Refrigeration & Air Conditioning logo

I have only been dealing with Maxi Filtration for a number of months, but it feels as though I have been dealing with them for years, due to Nikita’s personable and helpful approach. Nikita always provides quotes and answers my queries promptly and is happy to go the extra mile for me – great service!

DebraPitkin & Ruddock
Clover Technical Services logo

Before we engaged Maxi Filtration as our main contractor in supplying filters, we already had a database of several filter companies on our books, which we needed to cull in order to ensure that we could find a company that we were happy would look after our interests as well as those of our clients, while also being in a position to offer competitive pricing.

After a series of interviews we whittled the list down to three or four, with Maxi being given the chance to lead the line. We have never had reason to suggest that the decision we made then was the wrong one, and as a result Maxi Filtration have remained one of our most valued contractors.

Dave MillsPurchasing and Logistical Support Manager, Clover Technical Services Ltd
Turn Key Airconditioning logo

Working with Maxi Filtration for several years has been a fantastic experience for our organisation. They have consistently provided us with the complete peace of mind and operational reliability we need to keep our routine maintenance schedules running smoothly. Their high-quality products and dependable delivery mean we never have to worry about our filter supply, allowing us to focus entirely on our core business operations.

What truly sets them apart, is their exceptional customer support. All the girls on the team are absolutely lovely, incredibly helpful, and a total pleasure to deal with. Their responsiveness and warm service turn what could be a standard procurement process into a genuinely stress-free partnership. We highly recommend them to anyone looking for a reliable, top-tier filtration supplier.

Maxine BromleyEstimator, Turnkey Airconditioning Ltd
CBRE logo

Switching over to Maxi has to be one of the best decisions we have made recently. From major to minor filter orders the level of service has been way above par, some would say it’s like a breath of fresh air. Nikki, our main point of contact, ensures we are kept in the loop with our orders, and the turnaround from initial email for a quote, to receiving the quote, to receiving the order is rapid!

Also, who knew you could recycle filters? We used to landfill all our old filters and spend a fortune on skips. Oh, and I forgot to mention, and Nikki will kill me if I don’t mention this, you guys do the duct cleans and supply of belts etc. This is something to remember in the next round of service tenders.

All in all, Maxi is an amazing company with top notch customer service. 100% would recommend.

Sheldon FieldhouseTechnical Supervisor, CBRE
HLA Group logo

We’ve been consistently impressed with the outstanding service provided by Maxi Filtration Ltd. Nikita and her team go above and beyond to ensure our orders and filtration requirements are handled seamlessly, efficiently, and with great attention to detail. Their communication is always prompt, professional and helpful. It’s a partnership we know we can rely on and look forward to continuing.

Peter CruickshankService and Maintenance Estimator, HLA Group
Rapid (UK) logo

We have been extremely delighted with the level of service provided by Maxi Filtration in Cramlington and their staff are a credit. We’ve always found the team has demonstrated professionalism, reliability and an honest commitment to meeting our needs. Deliveries have been prompt and any queries or requests have been handled quickly and efficiently by their excellent communication.

Richie PembletonSales, Service and Biscuits, Rapid Engineering N.E
NHS logo

Great company to deal with. Approachable and helpful staff. When contacted nothing seems to be a bother.

KenNorth Tees Hospital

Sector case studies

Filtration challenges, solved by sector

Representative examples of how survey, supply, fitting and service come together for different environments. We can share detailed references relevant to your sector on request.

Healthcare

HEPA upgrade for a hospital theatre suite

Challenge. A trust needed final-stage HEPA filters replaced across operating theatres without disrupting the clinical timetable.

Result. Filters were surveyed, supplied to EN 1822 and fitted out of hours, with test data and disposal records provided for compliance.

Education

Planned filter management across an academy trust

Challenge. A multi-academy trust was managing filter changes reactively across a mix of AHU types and sites.

Result. A single planned schedule now covers every school, with changes booked around term dates by DBS-checked engineers.

Food

Grease and supply-air control for a production facility

Challenge. A food producer needed both hygienic supply-air filtration and effective grease extract control on one contract.

Result. Baffle grease filters and graded supply-air filters were standardised and put on a documented replacement cycle.

Commercial

Energy-saving audit for a city-centre office

Challenge. A facilities team wanted to reduce fan energy without compromising indoor air quality in a large office.

Result. An audit identified lower-resistance energy-saving grades and better change timing, cutting avoidable fan load.

Leisure & retail

Odour control for a hotel group

Challenge. Recirculated air in busy hospitality spaces was carrying odours between areas across several sites.

Result. Activated-carbon stages were added alongside particulate filters, with changes scheduled around trading hours.

Research & manufacture

Process filtration for a precision facility

Challenge. A manufacturer required consistent, fine filtration to protect a sensitive production process.

Result. High-efficiency cells were specified and monitored, keeping air quality stable through planned changes.

Who we work with

Some of our valued clients

  • NHS
  • Sainsbury's
  • Selfridges & Co
  • Aldi
  • Hilton
  • Village Hotels
  • David Lloyd Clubs
  • Siemens Energy
  • Dalkia, EDF Group
  • Mitie
  • CBRE
  • Equans
  • JLL
  • HM Courts & Tribunals Service

Meet the team

The people behind the service

A directly employed team covering everything from survey and specification to fitting and aftercare, based in Cramlington and on hand to help.

Photo of Dawn Richardson

Dawn Richardson

Director

Dawn leads the day-to-day running of Maxi Filtration, combining a strong client focus with a practical, solutions-driven approach. She works closely with customers to understand their needs, build lasting relationships and deliver the right filtration solutions, tackling challenges with determination and making things happen with a personal touch.

That determination doesn’t stop at work! Having completed the Great North Run, Dawn is a regular at parkrun, although she’s equally happy swapping her running trainers for a glass of wine and socialising with family and friends.

Her latest challenge? Keeping up with Nellie, the newest member of the family — a sausage dog with a big personality who already thinks she’s the boss!

  • Building Lasting Client Relationships
  • Problem-Solving and Tackling Challenges
  • Contract Planning and Customer Care

Connect with Dawn

Photo of Dean Richardson

Dean Richardson

Managing Director

Dean oversees the operational side of Maxi, managing everything from initial site surveys and installations through to supply chain, stock control and project delivery. With extensive hands-on experience, he brings practical knowledge and rational thinking to complex projects, including challenging individual sites and large multi-site estates.

Outside of work, Dean’s big passion is Whisky. He’s an avid collector and enthusiastic drinker of fine whiskies; he enjoys discovering a good dram and has even turned his hobby into a small independent Whisky bottling business of his own.

  • Strong Organisational Skills
  • Extensive Product Knowledge
  • Problem Solving and Bring Solutions

Connect with Dean

Photo of Beth Parry

Beth Parry

Office Manager

Beth coordinates engineer schedules, deliveries and site access so every visit runs to plan. She is your go-to contact for booking filter changes and planned maintenance. She also oversees the daily operations within the office and keeps the team busy and highly motivated.

Much like when at work, Beth is also very outgoing and sociable in her personal life too. She attends a weekly pub quiz with friends and family, enjoys regular retail therapy, and loves a true crime documentary.

  • Organisational and Time Management Skills
  • Company Experience and Knowledge
  • Confident, Clear and Concise with Customers

Connect with Beth

Photo of Nikki Wilson

Nikki Wilson

Field-based Business Development Manager

Nikki is committed to delivering excellent customer service and developing lasting client relationships. She works closely with customers at every stage of a project, from the initial enquiry and site survey through to quotation and completion. By providing proactive and personalised customer care, Nikki ensures each project runs smoothly and builds strong partnerships based on trust and reliability.

Outside of work, Nikki is a proud Leeds United supporter who enjoys spending time in the kitchen, cooking and baking for family and friends.

  • Building Genuine Relationships
  • Friendly & Approachable Communication
  • Commitment to Outstanding Customer Service

Connect with Nikki

Photo of Nikita Allan

Nikita Allan

Business Development Executive

Nikita is a valued member of the team at Maxi Filtration Ltd. She supports customers with their air filtration needs and is recognised for building strong, lasting relationships. Known for her industry knowledge, reliability, and customer-focused mindset, Nikita is committed to delivering excellent service.

Outside of work, Nikita enjoys spending weekends watching her son play grassroots football.

  • Extensive Knowledge and Filter Expertise
  • Problem Solving
  • Attentiveness Towards her Customer

Connect with Nikita

Photo of Tammy Richardson

Tammy Richardson

Accounts Manager

Tammy has worked within the company for nearly 20 years. She is responsible for overseeing finances, managing budgets and ensuring everything runs smoothly behind the scenes.

She loves fashion, listening to music, and is always looking for new opportunities to learn, grow and challenge herself. Outside of work she enjoys spending time with her friends and family.

  • Experience and Company Knowledge
  • Reliability and Commitment
  • Financial Expertise and Problem-Solving

Connect with Tammy

Photo of Emma Stewart

Emma Stewart

Sales Administrator

Emma is the team member best known for her rapid ordering and dispatching skills within the office. She keeps the fulfilment processes running smoothly and ensures that our customers get exactly what they need on time. Her organisational skills have streamlined procedures that allow the team to work as efficiently as possible.

Outside of work Emma is deeply family orientated. She loves spending quality time with her children and enjoys keeping up with her two energetic collies.

  • Strong Organisational and Time Management Skills
  • Commitment to Customer Care and Satisfaction
  • Being a Reliable Contact and Team Member

Connect with Emma

Photo of Rebecca Winpenny

Rebecca Winpenny

Sales Administrator

Rebecca is usually your first point of contact by phone or email for any filter enquiries. Her day-to-day is heavily customer facing and her duties often include establishing customer requirements, putting together quotations, organising deliveries and processing & dispatching orders. She is committed to providing tailored customer care and support where required.

She spends her time outside of work visiting the theatre, watching NUFC, finding new and exciting gluten free restaurants and bakeries after having been diagnosed with coeliac disease in 2023, and cracking dreadful dad jokes (depending on who you ask!)

  • Ability to Form Strong Relationships with Customers
  • Technical Filter Knowledge & Terminology
  • Attention to Detail

Connect with Rebecca

Want to join the team, or looking for the right person to speak to about a filtration requirement?

Get in touch

FAQs

Frequently asked questions

Yes. We work across healthcare, education, food, commercial, leisure and retail, research and manufacturing, and can share references and examples relevant to your environment on request.

Proof you can check

See how we would approach your site

Tell us your sector and requirement and we will share relevant examples, then arrange a free site survey to establish exactly what you need.